How to Send a Digital Case (Checklist)

Short answer: scans of both arches plus bite, a complete RX, implant component data where relevant, and reference photos with a shade tab. Here is each item in detail - and why labs ask for it.

Scans

• Prepared arch - full arch, not just the preparation; margin clarity is everything. If subgingival margins are involved, capture what is capturable and say so.
• Opposing arch - the antagonist defines occlusion; " antagonist on file" from a previous case is acceptable if you say which case.
• Bite - a scan or record in centric for anything beyond a single posterior unit.

The RX form

• Restoration type and material (or ask for a recommendation).
• Shade, including stump shade for discoloured preparations.
• Margin design and cementation intent.
• Contact tightness and occlusal preferences if you have them - otherwise the lab's default applies, and defaults are what cause "the last lab did it differently" remakes.

Implant cases: the three extra items

• Implant system and platform (diameter and connection).
• Scan body brand, model and generation - and the scan body data itself in the upload.
• Component preference: original or validated compatible, stated in writing.

Reference photos

• Frontal smile, retracted view, close-up of the target teeth - with a shade tab in frame, taken in daylight. A photo without a tab cannot be used for a guaranteed shade match; it will only ever produce a confirmed assumption.

File hygiene

• One folder per case, named with case number and patient code (a case number is enough - no patient names required).
• Version control: if you resubmit, mark the new version explicitly. Wrong-version milling is the most preventable error in digital dentistry.

Frequently asked questions

Related pages

Send a Digital Case · Scanner Connections · Downloads